To participate in Rewards, you must create a ShopSimon^TM customer account. If you have a ShopSimon account, you are automatically enrolled in the program. You must be signed in to your account to get free standard shipping with your purchase, redeem rewards and count your purchases toward your status tier.

Free shipping is valid for customers who have a ShopSimon^TM account. Make sure to sign in to your account prior to purchase.

Free Shipping will apply only to standard shipping on eligible purchases and is not available for shipments to AK or HI. Additional charges will apply for expedited delivery or oversized items.

Currently, earning points is paused. Stay tuned for a new (and better) rewards program coming soon! You can still redeem points that were previously earned as a ShopSimon^TM Rewards member, that you may have earned from completing purchases on shop.simon.com and the ShopSimon app or from completing rewards activities such as subscribing to receive marketing text messages from ShopSimon and by completing qualifying social media activities.

Currently, earning points is paused. You can redeem your previously earned points for rewards such as discount coupons, which can be used on future purchases on shop.simon.com and the ShopSimon^TM app. Rewards discounts can be used on any product sold through the ShopSimon checkout process, but cannot be applied to shipping fees, taxes or gift cards. Rewards may not be redeemed on purchases placed on ShopSimon retail partner sites. We may also announce other benefits, special promotions, and rewards for ShopSimon Rewards members in the future - keep an eye out on your email and text messages for more information!

You can redeem your rewards during checkout for eligible coupon discounts. Please note that your points will be deducted immediately and rewards cannot be converted back into points. Unused rewards coupons will expire 12 months from the date of redemption. Only one reward can be redeemed per order and rewards may not be combined with any other offers. A maximum of five $10 off rewards, five $20 off rewards, three $30 off rewards and three $40 off rewards can be redeemed per month.

ShopSimon^TM Rewards has three status tiers: Rewards Member, Select and Elite. Currently, tier upgrades are paused as we prepare to launch a new (and better) rewards program.

Currently, tier upgrades are paused as we prepare to launch a new (and better) rewards program.

No, the rewards discount must be applied to your order at checkout and cannot be applied to already-placed orders.

Points are valid for 12 months from the date of the last qualifying purchase. Each qualifying purchase will automatically extend the expiration date of all unused points for 12 months from the month of the qualifying purchase.

For example, if you make a purchase and accrue 100 points on January 1, those points would expire on January 1 of the following year. However, if you make a subsequent purchase on February 1 and accrue another 100 points, all 200 of your points would then expire on February 1 of the following year.

Once points are redeemed for a rewards coupon, the coupon is valid for 12 months.

No, points and rewards are not transferable.

If you have any additional questions, please contact us at onlinesupport@shopsimon.com.